Job Board

MSMA Washington DC Metro 




Print/Mail Customer Service Representative


MPM Communications, LLC, a Marketing, Printing, and Direct Mail company in Waldorf, MD, has an immediate opening for a Print/Mail Customer Service Representative. The primary function of this position is to facilitate the flow of client work requests into and out of MPM. This is a full time hourly position. Starting pay rate is between $14 and $22 per hour depending on experience.


 This position will be responsible for:


  •  Being the principal day-to-day point of contact for assigned clients
  •  Being knowledgeable as to the status of all client work in progress
  •  Remaining in contact with their clients and keeping them informed as to job status and any issues that arise
  •  Relying on experience and judgment to ensure adherence to work order specifications and timely completion of jobs
  •  Entering/editing work order information into our production software
  •  Assisting with invoicing
  •  Other duties as assigned

Candidates must meet the following requirements:

  •  3+ years of related experience in the Printing & Mailing industry
  •  Have knowledge of commonly used print and mail production concepts, practices, and procedures
  •  At a minimum, a high school diploma or its equivalent
  •  Must have good communication skills and work well with other workers and with management
  •  Must be able to pass a Public Trust Security Clearance
  •  Must pass routine drug screen
  •  English fluency a must

Please submit your resume to and include "Customer Service Rep" and your name in the subject line.


MPM is an Equal Opportunity/Affirmative Action Employer as a matter of law, ethics and good business practice and does not discriminate against any applicant or employee, or make disparaging comments or criticisms on the basis of race, color, religion, gender (including pregnancy), national origin, age, disability, military service, or genetic information. These principles apply to all aspects of the employment relationship, including application and initial employment; promotion and transfer; selection for training opportunities; compensation; and the application of service, retirement, seniority and employee benefit plans and policies 

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